Shipping policy

Shipping

Customers in the USA can choose from USPS Ground Advantage, USPS Priority Mail, USPS Express Mail, UPS Ground or UPS Air. For international orders, UPS and USPS options are available. When choosing shipping options, please consider that your item(s) need to handmade first (before shipping) and allow for production time. Current production times are posted on top of the website at all times. Buyers from countries other than the USA are responsible for any customs charges, fees or issues that should arise in customs within your native country.  If you would like order status information on your package please email rockstarleatherworks@gmail.com and I will get back to you as soon as possible. If the request is urgent please write "urgent" on the email subject line.  If you have tracking or delivery issues, you should contact your carrier or local Post office. There is nothing I can do once it’s in the mail, other than provide a tracking number if you do not have it. For international packages, make sure you contact customs or your carrier in case there are duty and/or tariff fees that may be due.

Customs / Duty / Tariff Fees / Import Fees

Customs will often charge import tax and other fees on imported items that are subject to customs policy. It is recommended that you contact your local customs office for more information on the policy, including the tax, clearance time, etc. If customs or import duties are levied, you (buyer) are responsible for paying them to receive your package. Because customs policies vary widely from country to country, if you have concerns that you may be subject to customs duties on your imported goods, please contact your local post office or shipping carrier. We don't add taxes, VAT, or other hidden charges. You pay what you see on the checkout page, i.e. goods subtotal + shipping cost. Being based in the USA., the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of your native country are to be know by you, the purchaser.